Avatar Image

Privacy Policy

Since 1954, From the Heart of Old Damascus

At Omaya Ice Cream, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, payment details.
  • Non-Personal Information: Browser type, IP address, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our website.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process your orders and provide you with the products you request.
  • To send you updates and promotional materials (with your consent).
  • To improve our website and personalize your experience.
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties that assist us in operating our website, conducting business, or servicing you, such as:

  • Payment processors
  • Shipping partners
  • Marketing and advertising partners

4. Data Security

We use various security measures to protect your personal data. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional communications.
  • Request details about the data we collect and how we use it.

6. Cookies

Our website uses cookies to collect information about your browsing activities. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [Insert Email Address]
  • Phone: [Insert Phone Number]